AI products, shipped with care.
A selection of product and risk work that shows how I bring AI and enterprise initiatives from ambiguity to measurable impact.
Turning black-box models into audit-ready decisions
Through Candid MAC, I apply NIST Risk Management Frameworks to identify AI risks and remediate model drift and algorithmic bias before deployment, using Explainable AI to make opaque deep learning decisions traceable. On the growth side, I designed Python NLTK and UiPath workflows that automate sentiment analysis on customer reviews and translate findings into executive roadmaps.
- 15% increase in client foot traffic from NLP-driven growth workflows
- Automated decisions made traceable and audit-ready via Explainable AI
- Complex NLP findings visualized into executive roadmaps with defined OKRs/KPIs
Least-privilege governance across six brands
At WebPros, I owned an enterprise-wide identity governance initiative — standardizing lifecycle and permission workflows under least-privilege protocols, then directing an SSO implementation that consolidated customer identities across six brands. I paired this with ML clustering of customer feedback to prioritize the highest-value roadmap items.
- 85% increase in automated provisioning and continuous audit compliance
- $180K annual savings from identity consolidation, plus $60K monthly from email landscape optimization
- Maching learning integration led to increase in customer satisfaction 15 points; Mixpanel and Grafana product integration and analysis resutling in increased usage 35%
300+ assessments across 12 regional banks
At IHS Markit / S&P Global, I led delivery of risk assessments and actionable remediation playbooks for 12 regional banks and a capital management firm, then streamlined the assessment workflow across multi-institutional teams to remove operational roadblocks and enforce compliance standards across lines of business.
- Delivered 300+ risk assessments and remediation playbooks
- Improved early-stage risk identification and mitigation execution
- Drove a 13% increase in product usage with a client-requested branding solution